Before Our Team Arrives …
Did you plan to so some of the preparation work yourself, such as removing old cabinets or flooring? Please check your contract. If any of this work is your responsibility, please have it completed before our installers arrive. This will avoid delays and/or extra labor charges.
Clearing the Decks
If we are removing the existing kitchen, please remove everything you want to keep. Clear off the countertops and empty the cabinets. Even if you are only having new countertops installed, you should empty your cabinets because the work creates a lot of dust. Empty closets too, if we have work to do in them.
Protect Your Valuables
Paintings, hanging plants, knickknacks, anything on your walls and adjacent walls should be moved to another room. Valuable antiques and irreplaceable and often fragile. We prefer not to move them. Please give them the care they deserve by making arrangements to have them moved in advance.
Since all new cabinets have a protective wrapping, there will be an accumulation of cardboard, paper and other debris. Old appliances and countertops may also be thrown away, preferably recycled or donated. More than likely, there will be a Dumpster placed on your property. Our project manager will determine with you the best location for this.
We’ll appreciate your cooperation in keeping everyone, including pets, out of the room being remodeled. Some of the adhesives are toxic when wet, some cannot be removed from clothing, and power equipment and sharp tools are always dangerous when children are around. In addition, some products break easily when they are partially cut and fit. You will receive a better installation when all of the installers’ attention can be concentrated on the work.
While it is not necessary for an adult to be present while work is in progress, we ask that you please place a permanent note beside your telephone where you can be reached. If an emergency occurs, we’ll need to know how to reach you quickly. Lock boxes will be provided, if needed, so that our installers are able to enter your home if no one is present.
Sanding, sawing, and other preparation work creates dusts. You may wish to cover furniture and other objects in rooms adjacent to the work area to protect them. Old sheets, inexpensive drop cloths and painters’ plastic are ideal for this.
New construction may leave plaster or drywall joint cement droppings on the floors. If your drywall or plaster contractor didn’t clean up when he finished, please arrange to have it done before we begin.
Our installers are experienced and have received specialized training. Our project manager has reviewed your order for accuracy, has discussed it with the installers, and will have covered the details on your particular design. The installers are professionals and take pride in their knowledge and craftsmanship.
On some products, we send a greater quantity to the job site for our convenience than what we’ve estimated for the job. The installers will return this excess to the warehouse. Normally, our installers remove all waste and debris for disposal. Please tell them if you want the waste pieces.